Request

Documents requested

ID document
Proof of banking
Assign

Assigned to

Operations manager

Due in 3 days
Approve

Awaiting approval

Step 2 of 3

Routed to approver

Collect
Claimant details
Supporting document
Approval required
Ask

Zelpano

How did onboarding go?

Department
Manager
Email
Publish

Onboarding Survey

HR · Surveys

Live
Roles
AAdministrator
BMember
CApprover
Report
HROpsEdu
Track

Submissions

History

Completed

Record retained

Exportable

Give everyprocess a system.One platform.Every workflow.

Turn repeatable activities into structured digital systems. Coordinate participants, information, responsibilities, actions, decisions and outcomes in one place.

One process.Four disconnected places.

Nobody can answer “where is it?”

Follow one piece of work across paper, messages, email and spreadsheets. Each tool holds a fragment, but none can show the process as a whole.

  • WhatsApp
  • Instagram
  • Telegram
  • Facebook
  • X
  • TikTok
  • Email
  • Messenger
Paper form

Lives in: A drawer in one building

Copies that existOne
Who can see itWhoever walks past
Status visibleNone
Email thread

Lives in: Fourteen replies, three attachments

Latest versionUnclear
Approvers on recordWhoever replied
SearchableBy subject only
WhatsApp photo

Lives in: A group chat on a personal phone

ResolutionTwo fields illegible
Consent capturedNo
RetentionUntil the phone is lost
Spreadsheet

Lives in: Rebuilt from scratch every week

VersionSix of six
Manual retypingEvery field
Compliance checksBy eye

Workflow history

Opened from a public linkAny device
Information collectedFields and documents
Routed to the right approverReminders chased
Decision recordedWho, and when
Closed and exportableFull history retained

No login required

One workflow.Every step on the same record.

Information, responsibility, decisions, documents and activity stay attached to the same workflow from beginning to end.

Roles, decisions, documents and history. All held by the process.

Every workflow carries its own participants, responsibilities, documents and activity. Start from one that is already built, or build the process only your organisation runs.

Approve

Approved

Recorded with who, and when

Schedule

Shift roster

Request

ID document

Awaiting upload
Report

Activity

Publish
OpenClosedArchived
Submit

Travel claim

TripLogged
DistanceCaptured
Attachment1 file
Ask

How did the day go?

Well
Mixed
Badly
Track

Occurrence log

Entry loggedSigned
Entry loggedSigned
Entry loggedSigned
Notify

Chased automatically

Until the step closes

History
Opened
Routed
Closed
Exportable

Six kinds of work.One way of running them.

Finance claims

Local travel claim

Current stageVisible
Receipt attachedRequired
ExportAvailable

Claims that keep evidence, decisions and responsibility together

Collect the claim and its receipts, route the decision, track its status and produce a record finance can review or export.

HR and recruitment

CV application

ApplicationsOne queue
Candidate recordEnd to end
Shortlist stagesConfigurable

From application to decision, without losing the candidate record

Collect applications, coordinate reviews, request supporting information and keep each decision attached to the same process.

Onboarding

Staff onboarding pack

Offer accepted
Documents requested
First day booked

One joined up journey from offer to first day and beyond

Assign work across HR, managers and operations, request documents, record acknowledgements and keep progress visible throughout.

Rostering

Shift roster

Plan, publish and follow the work from one roster

Build the roster once, check it, publish it to the people working it, and keep every change attached to the same record.

Performance

Goalsetting and appraisal

ParticipantsSet per review
DeadlineTracked
Previous cyclesRetained

Reviews with clear participants, deadlines and history

Set who takes part, what each of them answers and when it is due, then keep the whole review attached to one record.

Compliance

Occurrence register

EntriesLogged as they happen
EvidenceAttached
ExportAny date range

Checks, evidence and follow up in one repeatable process

Run the same check every period, request the evidence it needs, record the outcome and export the pack for any date range.

Every moving part of one workflow.

1. Who is claiming

2. Trip and distance

Required before the next step

3. Supporting document

Collect what the step needs

Ask for information and documents one step at a time, so each participant sees only the part that belongs to them and nothing arrives half filled.

Owner

Finance review

AAssigned
AMP

Administrator

Member

Approver

Give every part an owner

Assign responsibility to an administrator, a member or an approver, and keep who is accountable for the next action visible on the record.

Claim submittedNeeds a decision
a. ApprovedClosed and kept
b. Sent backWith a reason

Route the decision, then keep it

Send the decision to the right approver, branch on the answer, chase it until the step closes, and retain the outcome with who decided and when.

Three stepsto a workflow that runs.

Workflow library

Ready made
Search 30 built workflows
AllEmploymentFinanceOperationsEducation
Local travel claimAdded
Staff onboarding packAdded
Shift rosterAdd
Probation reviewAdd
Occurrence registerAdd

Works withthe tools you already use.

Sign in with Google or Microsoft, send reminders over WhatsApp, SMS and email, and export results as Excel, CSV or PDF.

Sign inGoogle, Microsoft
NotifyWhatsApp, SMS, email
ExportExcel, CSV, PDF
  • WhatsApp

    WhatsApp reminders

  • SMS reminders

  • Email delivery

  • Google

    Sign in with Google

  • Sign in with Microsoft

  • Excel export

  • CSV export

  • PDF packs

Four plans. Priced in rand.

Free

Solo orgs, NGO trials and teams testing Zelpano end to end.

R0

forever

Workflows1
Submissions25 / mo
Rostered staffUp to 5
Admin users1
SMS + WhatsAppEmail only
1 active workflow
Roster up to 5 staff
Email + in-app delivery
Standard Zelpano PDFs
Most popular

Starter

Small clinics, NGOs, security teams and businesses beginning their Zelpano journey.

R500

per month

WorkflowsUp to 10
Submissions500 / mo
Rostered staffUp to 20
Admin users2
SMS + WhatsApp100 / mo
Up to 10 workflows
Roster up to 20 staff
Publish + payroll CSV
Standard Zelpano PDFs

Professional

Hospitals, insurers, security operators and mid-size organisations scaling up.

R2,000

per month

WorkflowsUp to 50
Submissions2,000 / mo
Rostered staffUp to 100
Admin users10
SMS + WhatsApp450 / mo
Roster up to 100 staff
Roster analytics
Priority support
Organisation-branded PDFs

Enterprise

Government, large networks and institutions that need full Zelpano control.

Custom

from R8,000 / mo

WorkflowsUnlimited
SubmissionsUnlimited
Rostered staffUnlimited
Admin usersUnlimited
SMS + WhatsApp1 800 / mo
Unlimited workflows and submissions
Direct API integration
White-label option
Bespoke white-label PDFs

Questions we get.Answered plainly.

Six things people ask before they start. If yours is not here, the support centre answers the rest.

Support centreAvailable
SetupSelf serve
Starting planFree

Give every processa system today.

31 workflows are already built. Start with one of them, or give an activity unique to your organisation a system of its own.

Security

Daily occurrence register

EntriesAs they happen
EvidenceAttached
ExportAny date range
Finance

Travel and duty claims

DistanceCaptured
ApprovalRouted
Payroll exportAvailable
Education

Placements and WIL

PlacementAssigned
Host sign offRequired
LogbookRetained
Operations

Shift roster

RosterPublished
Staff notifiedOn publish
AcknowledgedTracked
Zelpano | Universal Workflow Operating System